We understand the demands of your work and we're committed to keeping your mini diggers and excavators running smoothly. We stand by the quality of our couplers, that's why we're offering a game-changing, 2-year warranty for your Rhinox HQX hydraulic quick coupler to provide you with the confidence and peace of mind for every hour of operation.
The Rhinox hydraulic quick coupler is backed by an extensive 2-year warranty that covers all registered couplers. In the unlikely event of a defect or malfunction to occur during the warranty period, Rhinox will repair or replace the coupler or component parts free of charge, subject to verification of the faults prior.
While Rhinox's hydraulic coupler warranty provides comprehensive coverage, it's essential to note areas where the warranty does not apply. Some examples include:
To ensure your hydraulic quick coupler is covered, you must register your coupler for 2-years warranty within 7 days of receiving and prior to use. Failure to do so may result in the warranty being void. Registration is a simple process that can be completed online via our HQX warranty form . All customers need to fill in the required fields, ensuring accurate information is provided to prevent any discrepancies. If you have purchased your Rhinox hydraulic coupler from a dealer, do not assume this has been registered for you.
Rhinox must be notified of any warranty issues by email to sales@rhinox-group.com. The warranty claim must include information such as the date of purchase, serial number and details of the problem experienced. Rhinox shall not be obligated to service or supply parts for any coupler after 6 years from the date of purchase. If you require any further assistance in regards to your Rhinox HQX hydraulic quick coupler or any of our other products or services, do not hesitate to give us a call and one of our team will be happy to help provide the best product, solution or service for you!