Our aim is to provide the best quality excavator / digger buckets, attachments and hitches, to you, every time. But if, in the unlikely event, you have a product that is faulty or fails, our goal is to get you back up and running as quickly as possible. If you have any questions about our warranty policies, continue reading below.
To show our commitment to providing the best quality products, we offer a LIFETIME GUARANTEE on all the welds on our products. This means, that if a weld fails due to poor quality welding, we will either:
1) Send you a brand new, replacement product
2) Retrieve and repair your product on our site
3) Find a reputable welder in your area to repair your product on your site or at a nearby facility.
As well as Weld Warranty, we also guarantee a 12-Month Warranty Period on our Manual Quick Hitches. This means that we promise to repair or replace any faulty Hitch, in which we consider to be caused by defective materials or workmanship, within 12-Months from the date of sale (at no additional cost). There are, however, exceptions where this warranty would be deemed void. These include:
See our full returns policy here. If you require more information about the guarantees or warranty that Rhinox Group offer, contact our Customer Support Team at sales@rhinox-group.com or tel: 01430 259259